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  • prompt Engineering

Autonomous

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SSUGANYA

Assistant Professor

Career Objective:

  • To secure a challenging position that provides me the opportunity to utilize my skills and will enable me to make a positive contribution for the growth of an organization.

Experience Details:

  • Total Experience- 6 YEAR(S) 5 MONTH
  • Working in Tata Consultancy Services from Aug’ 2014 to till date

Role: Backup and Storage Admin:

Responsibilities:

  • Monitoring the Windows/ Unix Servers availability and operation of system component via automated monitoring systems – Sitescope, NNMi
  • Monitoring Log files on Servers and if any abnormalities observed responsible for the initial triage of Incidents/Change.
  • Analyzing/troubleshooting/documenting the issues logged in the ticket tool - Service now, ISM
  • Follow up of Escaltion matrix during MIM bridge.
  • Raising the Incidents based on the Business impact, executing the Incident Management process based on the Incident severity level and follow-up with the respective teams until issue gets resolved
  • Creating and Exporting CAG files in Citrix Netscaler
  • Raising the Change Requests and service Requests and works on it.
  • Configured Alerts/Monitors in Sitescope tool.
  • Follow-Up for CQ Defects with the resolver group and to create RFR task on timely manner.
  • Coordinating with Client and change team for Change approval process.
  • Logging and dispatching or transferring Problems/Incidents to other support groups as required.
  • Coordinating with the respective team for updating the closure portion of the Change/Incident record With resolution activities and to ensure SLAs are met.
  • Coordinating with resolver Group for Root Cause analysis of Incidents.
  • Sending reports of Network/Netscaler services hits and server availability by Daily/ Weekly and Monthly Report on regular basis.
  • Analyzed and reviewed alerts and generated reports based on security audit logs of system components on a daily basis
  • To maintain and update Vendor Contracts, Incident/Change Trackers and Process documents as required.

Skills:

Tools Used           :

Avamar, HYCU, Service Now, SiteScope, ISM Ticketing Tool EMC Unisphere Manager

Software Skills    :

Proficient in Microsoft Word, Excel, PowerPoint

Hardware Skills  :

Good knowledge about VNX 5300 and VNXe 3100

Certification:

  • EMC Information Storage Associate (EMCISA) certification
  • Process : ITIL 2011Foundation

Education:

  • IT IS Clustered Data ONTAP Administration and Data Protection
  • ITIL V3 Major Incident Management Program
  • IT IS Administering Infrastructure Services with Microsoft Azure

 

Placements

placement sec 2021

Saveetha Engineering College (SEC) has always been a favourite destination of recruitment for over 230+ Multinational companies and firms. Our focus on placement centers on creating new approaches to attract the best from the industry to our campus.

  • 97% Placement in 2022 Batch.
  • 233 plus Multinational Company visited our Campus
  • 1302 Placement Offers
  • Highest CTC of Rs. 34 Lakhs per annum
  • Average CTC of Rs. 6.15 Lakhs per annum

Testimonial

  • Prof. K. K. Aggarwal, Chairman -NBA, New Delhi

    I have seen this college is taking the full advantage of Autonomous status and designed the curriculum properly. The placement of this college is very good. It was pleasant to see that the greatest paradigm of the education based on quality curriculum, outcome based education, and new emerging technologies are implemented in the curriculum. I'm very sure that the graduates of this college will continue to serve the society.
  • Mr. Jayaprakash Gandhi, Career Consultant & Analyst

    Feeling great to be at Saveetha Engineering College. Students are very interactive and eager to learn emerging technologies. Best wishes.
  • Mr. Udayakumar Ramamoorthy, Managing Director, Cloud First Products and Platforms, Accenture - India

    Unbelievable campus and was amazed with the Lab infrastructure, Teaching methodology and Framework. Very well informed and researched leadership. It was a pleasant and wonderful experience at SEC.
  • Ms. Rohini, Master's in Electrical and Computer Engineering, University of Windsor, Canada

    The most significant period of my student life was at Saveetha Engineering College (SEC). In SEC I learned the confidence to accomplish something that I previously thought was quite unachievable. When I got the chance to pursue an engineering degree, I was eager to learn new skills in the heart of Chennai, particularly at the SEC, to prepare me for the remainder of my coursework and future employment. If you want a fantastic environment and intriguing study options right in Chennai, SEC is one of the BEST options. I am now a proud Saveetha Engineering College alumni who have accomplished something greater than my wildest dreams.
  • Ms. Chandragiri Preethi, Master’s in Business Analytics, University of New Haven, USA

    My journey with Saveetha Engineering College (SEC) was incredible. We all know that college life plays a vital role in every student's life. I have enjoyed my student life during my Bachelor’s. Saveetha enhances the students to gain knowledge and confidence in every aspect. We have the best faculty and infrastructure too. The years I spent here, gave me a lot of memories for a lifetime. I got placed in IBM as an Associate Application Developer through Saveetha placements. Currently, I am pursuing my Master’s in Business Analytics at the University of New Haven, USA.
  • Ms. E. Cindhu, Application Developer, IBM

    College life is known as one of the most memorable years of one's life. It is entirely different from school life. In same way college life at Saveetha exposes us to new experiences and things that we were not familiar with earlier. Saveetha Engineering College provides us wide variety of activities from which students can explore academics, sports and lot more co-curricular events. These activities not only allow students to interact with each other but also help them to grow their selfconfidence. I elect myself as one of the examples. I built lot more self-confidence to face the external world with courage. Also, I had student friendly environment which makes me free to raise queries regarding academics and co-curricular activities.
  • Mr. Raghavender, placed at SAP

    Hi! Education is our passport to the future. Saveetha Engineering College, so passionately encouraged us to explore more in the field of engineering. Being a Computer Science graduate, I was provided with immense opportunities such as Hackathons, Technical Events, and Webinars of various Top organizations. Professors are very friendly-minded and helped us to explore to the fullest.
  • Ms. S. Divya, SAP Consultant, IBM India Pvt. Ltd.

    A college is a crucial part of everyone's life. To learn, have fun and set up a path in your career! A college is moreover a collaboration of everything to make us a better person in life by expertise! If you admit it, then trust me Saveetha Engineering College is probably the best! I have been to three Hackathons in my four years journey. We had an opportunity to showcase our technical skills and present our projects to the Government of India.
  • Mr. Thilak Gowtham T N, Product Consultant, ZOHO

    Saveetha Engineering College (SEC) gave me a phenomenal space for holistic development. SEC has set up grounds for a complete progressive career. Saveetha Engineering College has been a turning point and my alma mater for success. Along with work, I am also a part of the Executive MBA class from a top B school that happened due to the rich experience I had during my undergraduate days at SEC.

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