Asst. Professor
- Human Resource Management
- Operations and General Management
- Internal Service Quality
- Customer related Stressors
- Service Recovery Performance
- Mediation and Moderation Related Studies
- Human Resource Management
Madhanrajan, U & Jacob, J 2016, 'Mediating role of Service Recovery Performance on the Relationship between Job Satisfaction and Intention to Stay', Asian Journal of Research in Social Sciences and Humanities, vol. 6, no. 10, pp. 1474-1485.
- Two papers are published in ISBN book – International Conference Proceedings.
- Azhagan, C. T., Gangadharan, S., & Madhanrajan, U. (2021), ‘Computational analysis for service quality determinants in retail sectors using SERVQUAL model’ Materials Today: Proceedings. – A SCOPUS indexed Journal
- Madhanrajan, Kabirdass Devi and K.Sathiyamurthi,“Influence of oil price on stock market prices using generalised auto-regressive conditional heteroscedasticity model” is under review with Smart Innovations, Systems and Technoligies. A SCOPUS indexed Springer Journal
- Mediating Effect of Safety on Investment Intention and Investment Behaviour, U. Madhanrajan & Dr. K. Sathiyamurthi (Test Engineering & Management) - 2020.
- Presented a Paper on “Influence of Job Stress on Work-life conflict and job outcomes of employees”, International Conference on Advances in Business Management by Periyar Maniammai Institute of Science & Technology, Thanjavur.
- Presented a Paper on “Sustainable Learning Organizations Leading to Sustainable Innovations” in Madras Christian College, Chennai.
- Participated in organizing a national conference on “Emerging Trends in Entrepreneurship” at Bharath University, Chennai.
- Presented a Paper on “Indian Capital Market” at Bharath University, Chennai.
- Presented a Paper on UGC sponsored “Different kinds of Training adopted in the Hospitality Industry in India” in University of madras, Chennai.
- Serial mediation effects of service recovery performance and organizational commitment on job satisfaction and intention to stay – Working with Dr. Jayanth Jacob.
- Quadratic effects of Job Satisfaction and Social Stressors on Intention to stay – working with Dr. Jayanth Jacob and Dr. Murugan Pattusamy.
- Non-linear Interaction effects of Social Stressors on Job Satisfaction and Intention to stay – working with Dr. Jayanth Jacob and Dr. Murugan Pattusamy.
- Conceptualizing Internal Service Quality as a Formative Reflective construct – Working with Dr. Jayanth Jacob.
- Internal Service Quality of Institutions, students study engagement and academic performance – on proposal with Dr. Jayanth Jacob.
- August 2017 to present Assistant Professor, SRM Easwari Engineering College, Affiliated to Anna University, Chennai
- Jan 2011 to August 2017 Full time Research Scholar, Department of Management Studies, Anna University, Chennai
- July 2009 to Jan. 2011 Lecturer, Sri Balaji Chockalingam Engineering College, Affiliated To Anna University, Arni.
- July 2005 to August 2007 Senior F & B Associate, Vivanta by Taj, Fishermans Cove, Chennai.
- March 2004 to Dec 2004 Steward, Radission GRT, Chennai.
- May 2002 to Feb 2004 Trainee Captain, Hotel Salem Castle, Salem.
1. Conducted a one day session on “Multivariate Data Analysis, Confirmatory Factor Analysis, Structural Equation Modeling” for Faculties and Research Scholars at Centre for Distance Education, Anna University, Chennai.
2. Conducted a Two days session about mediation, moderation, conditional process analysis, nonlinear relationships and endnote referencing at the “UGC Sponsored National level FDP on Advanced Research Analysis” for the Faculties and Research Scholars at Avinashilingam School of management and technology, Avinashilingam University, Coimbatore.
3. Conducted a two days session on “Multivariate Data Analysis, Confirmatory Factor Analysis, Structural Equation Modeling, Mediation and Moderation analysis” for Faculties and Research Scholars at Department of Management Studies, Hindustan University, Chennai.
4. Conducted a Half-day session on Workshop on “Advanced Research Methodology in Social Sciences” for Faculties and Research Scholars at Madras School of Social Work, Chennai.
5. Conducted a Half-day session on the “Research Methodology Workshop in Media Sciences” for the Faculties and Research Scholars at Department of Media Sciences, Anna University, Chennai.
6. Conducted a session on ICSSR sponsored workshop on “Research Designs and Theory Development” at Indian College of Arts and Science, Tiruvannamalai.
7. Conducted a short session on the PLS Structural Equation Modeling for the MBA Full-time Students of Department of Management Studies, Anna University, Chennai.
[alert]Faculty Development Programs and Workshops attended:
1. Attended a Three days doctoral workshop organized by Great Lakes Institute of Management and North American Society for Marketing in India (NASMEI) (18-12-2017 to 20-12-2017).
2. Attended a five days doctoral workshop organized by Great Lakes Institute of Management and North American Society for Marketing in India (NASMEI) (26-12-2016 to 30-12-2016).
3. Attended a two days “Big Data Analytics” work shop conducted by Prof. Dr. (UoP) Bernd Heesen, Professor of Management, Hochschule Ansbach University of Applied Sciences, Germany, at Anna University, Chennai.
4. Attended a six days “FDP Learning to Do Academic Research for Publishing in Academic Journals and Doctoral Dissertation” in Indian Institute of Management at Kozhikode.
5. Attended a five days “FDP on Data analysis for Management Research” in Indian Institute of Management at Kozhikode.
6. Attended a 21 days UGC Sponsored “Refresher Course on Research Methodology” in Academic Staff College, University of Hyderabad at Hyderabad.
7. Attended three days FDP on “Advanced Data analysis for Management Research” in
VIT Business School at Vellore.
8. Attended two days FDP on “Statistical Analysis and Interpretation using SPSS and AMOS” in Prathyusha Institute of Technology & Management at Chennai.
9. Attended a “Two Days National Level Workshop on Research Methods” in Pondicherry University, Puducherry.